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1. How can I reach a product that I am looking for?

Answer to Q: 1
A single product that you are looking for is made available in any of the following 2 dimensions.

	1.   Application listing,
	2.   Product line listing,

For a detailed explanation click here (link to: Q. no: 6,7,8,9,10)

Alternatively, you can locate an item by using the following general options.

	a.   By Browse all and ,
	b.   By simple text Search.

For a detailed explanation click here (link to: Q no: 11,12)

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2. What is an "application"?
3. What is “listing by application”?

Answer to Q: 2, 3
An Application means the functional application of a product to a particular section of the automobile vehicle. For e.g.: Engine parts, gear box parts, suspension items etc.

Listing by Application displays together all the application groups like engine part, suspension parts, gear box items etc.

Clicking on any of the Application will take you to the page containing all components of that specific application group like all engine parts enlisted together. Thus all the components of the engine like pistons, rings, pins, crankshafts, connecting rods etc are listed on a common page of engine parts.

Few more examples!
A crankshaft can be located in the application page: engine parts.
A gear box, main shafts, speed gears can be located in the application page: gear box parts.
A hub bolt or a wheel stud can be found in the page axles, hubs & drums


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4. What is a "product line"?
5. What is ‘listing by product line’?

Answer to Q: 4, 5
Product line means grouping of items that have any one of the following characteristics in common:

	A) Common primary industry of manufacturing/ processing
	or
	B) Common raw material ingredient
	or
	C) Items with common functionality

Listing by Product line displays together all the Product line groups like forged items, castings, sheet metal items, rubber & elastomers etc.

Clicking on any of a Product line will take you to the page containing all the items of that specific Product line like all the forged components enlisted together. Thus all the items of the Product line ‘forged components’ such as crankshafts, yokes, cross holders, flanges, hubs, etc are listed together on a common page.

Few more examples!
A crankshaft can be located in the Product line page forged components,
A gear box main shafts, speed gears etc can be located in the Product line page: automotive gears,
A hub bolt or a wheel stud can be found in the Product line page: ‘fasteners :typical automotive application’.


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6.   Why these "applications" and "product line" dimensions?
7.   How do you define the inter-relationship between application and product line?
8.   Why are you providing the link between application and product line?
9.   I click on a product I am interested in and i reach an entirely different category, why?
10. Why clicking on a product name takes me to another listing?

Answer to Q: 6, 7, 8, 9, 10
Our experience says that an automobile component can be viewed either by its Application to a vehicle section or by its primary industry of manufacturing / processing or the raw material ingredient being used which we describe as a Product line. (Refer to FAQ 2 & 4 ‘What is Application / Product line?’).

This we feel will ensure flexibility to view and select the allied items, if necessary, in any of the dimensions, along with the item of your interest.

Take for example:

Application Page		Product Line Page
Engine Parts		Forged Components.
ENGINE PISTONS W/PINS & RINGS ENGINE PISTONS RINGS WITH HELPER RINGS PISTON PINS (GUDGEON PINS) GUIDES FOR ENGINE VALVES (INLET & EXHAUST) ENGINE VALVES (INLET & EXHAUST) CAM & CRANK SHAFTS PULLEY/GEAR FOR TIMING CONNECTING RODS MAIN-CONNECTING RODS MAIN-CONNECTION BEARINGS? THRUST WASHERS ENGINE BUSHES (CAMBUSH< CON ROD BUSH, V.R. BUSH ETC)		ENGINE CONNECTING RODS ENGINE CAM & CRANK SHAFTS CLUTCH RELEASE FORKS, ARMS, LEVERS GEAR CHANGER FORKS-LEVERS GEAR BOX FLANGS, SHIFT LEVERS PROPELLER SHAFT JOINT YOKES UNIVERSAL JOINT CROSS HOLDERS WHEEL HUBS, DRUMS, BRAKE DISC MILLING ARMS FOR STEERING, SUSPENSION KNUCKLE ARMS STEERING, SUSPENSION

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As you can see in the example above a crankshaft is displayed under the application: engine parts as it is one of the prime components of an engine. Simultaneously the primary industry / process of its manufacture for the crankshaft is forging industry hence it is displayed under the product line forged components as well.

Now let us explain the above example from your angle. Suppose you have clicked on theproduct line forged components and you find that you want to send us an enquiry on crankshafts. At this juncture, our past experience suggests that you may also require other fast moving items of engine parts along with the crankshaft. So we have facilitated our website such that clicking on the crankshaft (while in product line) will take you to the application listing engine parts and there you can also order allied engine parts like camshafts, gasket kits, main & connecting rods etc.

Now let us see the reverse situation. Suppose you have clicked on the application engine parts and you find that you want to send us an enquiry on crankshafts, here it may so happen that you may also like to order other forged components along with the crankshafts. So we have facilitated our website such that you click on the crankshaft (while in applications) will take you to the product line listing forged component where you can also order other forging items such as connecting rods, yokes, cross holders, flanges, hubs etc along with the crankshafts.

Like wise all our products are having two dimensions like an engine mount can be from under the application engine parts and also in the product line: rubber parts. Clicking on the name ‘engine mounts’ in application listing takes you to the product line: rubber parts, which is the other dimension of the engine mounts.


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11. What is BROWSE ALL?

Answer to Q: 11
Browse All is display of all the items we offer in an alphabetical order. Clicking on any product takes you to the products group listed by Application. (Also refer to Q:13. ‘Why does results of browsing and search take us to Application listing?’)

Note: The Browse All function is related only to our product database where we have displayed only the prominent automotive components listed in alphabetical order. Thereby, if you are a technocrat from any other industry, you may not find the product of your interest in the Browse All facility. We therefore recommend you to send us detailed requirement by clicking on the “Enquiry” button on the side panel & choosing the 3rd option “Simple query in text format”.


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12. What is SEARCH?

Answer to Q: 12
Clicking on the Search Button at the main menu bar gives you a field to enter your query. Simply put your product name and it will query the entire database to list out items that match the criteria with any part of the word in our product database. Clicking on any product takes you to the products group listed by Application. (Also refer to: Q:13. ‘Why does results of browsing and search take us to application listing?’)

Note: the Search function is related only to our database where we have displayed only the products related prominent automotive components & that too in generic names. Thereby, if you are a technocrat from any other industry, you may not find the product of your interest in the Search facility. We therefore recommend you to send us detailed requirement by clicking on the “Enquiry” button on the main menu bar & choosing the 3rd option “Simple query in text format”.


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13. Why does results of browsing and search take us to application listing?

Answer to Q: 13
When you click at any of the items listed under the results of Browse All or Search, you are taken to the Application listing. This is so because we believe that most people related to the automotive sector identify products with their Application. Therefore, it is appropriate that you as a visitor view the items with the application listing. Since many items under one application are demanded parallelly, we have tried to make the issue simpler by putting all the items under the same Application with the item chosen, thereby enabling you to pick and chose whatever you want from the same listing. However, we always have the option open for you that by clicking on the item name in the Application listing takes you to the Product line of that item. To conclude, from the Search or Browse All listing of an item you can reach its Product line only via its Application.


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14. While browsing through the product list, i am not able to find the product of my choice in your product list, what do i do?
15. I’m in a hurry & don’t want to go through your product list, still i want to send a product request, can i do so?

Answer to Q: 14, 15
When your are browsing through our product listing, at the bottom of every detailed product listing page there is an option:

“Click here if you do not find the item of your choice”.

Clicking on the same will take you to the next screen wherein you are provided with a blank format to enter details of your required items. This user-defined item will then be added to the existing set of your chosen products.

Alternative solution: before using this option we suggest you to look into the Browse All option where all our existing items are alphabetically listed.

However, if you do not want to go through our standard product lists, you can also click on the “Enquiry” button on the main menu bar, where you are given an option ‘Direct enquiry of your required items in text format.’